International GTM recruitment · GovTech · ANZ & North America
Open Point | International GTM Recruitment
One introduction.Eight searches and counting.
CherryPeople is the recruitment partner for Open Point, a GovTech business, across eight GTM searches spanning Account Management, Onboarding and Customer Success. The work supports Open Point across Australia, New Zealand, Canada and the United States.
Open Point came to CherryPeople through a trusted introduction in March 2026.
It was a new relationship, but not a cold one. CherryPeople’s work had already been validated through shared networks, and Open Point was preparing for significant hiring across Australia, New Zealand and North America.
The partnership: Built around the hiring plan, not one vacancy.
Rather than engage multiple agencies, Open Point and CherryPeople agreed an exclusive partnership: one external recruitment voice representing the business in the global talent market.
The relationship was designed around a broader hiring programme from the beginning.
Since March 2026, Open Point has formally engaged CherryPeople on eight searches spanning Account Management, Onboarding and Customer Success across Australia, New Zealand, Canada and the United States.
- 8
- Formally engaged searches
- 3
- GTM functions
- 4
- Markets
- Account Management
- ×2
- Onboarding
- ×2
- Customer Success
- ×4
AustraliaNew ZealandCanadaUnited States
The first search: Two candidates submitted. They wanted both.
The partnership started with an Account Manager search for ANZ.
CherryPeople submitted two candidates.
Both matched the brief strongly enough that Open Point wanted to hire both. Ultimately there was only one position available, but Open Point asked CherryPeople to keep the second candidate close for when the team was ready to hire again.
- 2
- Candidates submitted
- 2
- Considered hireable
- 1
- Position available
Beyond the search: More than candidate delivery.
As the relationship expanded, the work moved beyond individual searches.
CherryPeople supports Open Point with talent and compensation insight, competitive landscape analysis and interview-process advice alongside ongoing search delivery.
In North America, that also means helping position Open Point in a market where candidates have plenty of competing SaaS employers to choose from, and where the company story sometimes needs to be introduced before the role can be sold.
- Talent intelligence
- Market availability and candidate insight
- Compensation
- Market positioning and benchmarking
- Competitive landscape
- Understanding the talent competition
- Interview process
- Helping shape the candidate journey
- Global search
- Consistent external representation across markets
The relationship: Close enough to understand what’s changing.
Joe works directly with Open Point’s Global Chief Customer Experience Officer, alongside Customer Success leadership across ANZ and North America and the People & Talent team.
That proximity means briefs don’t operate in isolation. CherryPeople can understand what the wider team is building, how one hire affects the next and how the talent market is responding across regions.
The partnership so far: 8 searches.3 functions.4 markets.One external recruitment partner.
What started with an ANZ Account Manager brief has developed into an ongoing exclusive relationship spanning Account Management, Onboarding and Customer Success across Australia, New Zealand, Canada and the United States.
The partnership has also delivered a successful placement in New Zealand.
The work is ongoing.