Insights
Intelligence from the GTM talent market.
Research, benchmarks and observations from the SaaS GTM markets we recruit in.
Featured research
State of Customer Success
The ANZ SaaS Benchmark Report 2026
Actual insights from Customer Success professionals on the ground, covering compensation, commercial ownership, capacity, retention, AI and what great Customer Success looks like.
- 75%
- Responsible for renewals
- 62%
- At capacity, over capacity or unsustainable*
- 90%
- Use AI daily
*33 of 53 respondents where portfolio capacity was applicable.
- 60 ANZ SaaS Customer Success professionals
- Data collected September-October 2026
- 18 pages
- Anonymous responses
Previous research
State of Mid-Market SaaS Sales
APAC Benchmark Report 2026
Actual insights from SaaS Account Executives on the ground, covering compensation, quota attainment, pipeline quality, sales cycles, blockers and market sentiment.
- 23 SaaS AEs
- Data collected April 2026
- 18 pages
- Anonymous responses
Latest insights
Hiring guide
Who should you hire first: an SDR or an AE?
The answer depends on your GTM motion — not the org chart you’re trying to copy.
Market note · APAC
Hiring your first sales hire in APAC
Why your first person on the ground needs to do much more than sell.
Market note · ANZ
Why early-stage SaaS hiring in ANZ feels so hard
Seven recurring problems we’re seeing in the talent market — and what founders can do about them.
Hiring guide
Eight interviews and still no offer?
Why drawn-out hiring processes lose good candidates.
Market note · APAC
The rise of the SaaS Account Executive in APAC
Why AE hiring was surging across the region in 2025.